John Click
Senior IT Solutions Engineer
Professional Summary
Senior IT Solutions Engineer with 18+ years of experience spanning government, technology, and crisis response. Currently leading digital workplace strategy and AI enablement at Rivian & Volkswagen Group Technologies, where I’ve authored 102 enterprise Confluence articles reaching 37% of the organization (2,855 views, 746 viewers) and saved an estimated 238 hours ($11,900). Former White House staff across Obama and Biden administrations. Achieves 40–60% development velocity improvements through context engineering, multi-agent orchestration, and agentic IDE workflows. Expertise in cloud infrastructure (GCP, AWS), frontier AI systems (Claude Opus 4.6, Gemini 3.1, GPT-5.4), and DevOps (CI/CD, IaC, blameless postmortems).
Experience
Senior IT Solutions Engineer — Rivian & VW Group Technologies
October 2025 – Present
Digital Workplace, AI Enablement & Platform Engineering · Palo Alto, CA (Hybrid)
- Authored 102 enterprise Confluence articles (2,855 views, 746 viewers) reaching 37.3% of the organization and saving an estimated 238 hours ($11,900 value) at a sustained pace of 14 pages/month
- Published the #1 performing article on Context Engineering (299 views, 72 unique viewers, 27 versions over 7.5 months), defining the discipline of treating AI context as Infrastructure as Code; directly prompted a senior Google engineer to seek collaboration
- Created a 33-article AI Adoption & Prompt Engineering curriculum (1,190 views, 270 viewers) covering Claude Code, Gemini CLI, NotebookLM, and advanced techniques (CoT, ToT, Meta-Prompting)—42% of all org page views on AI topics
- Built an 18-page Agentic Engineering Knowledge Base (536 views, 141 viewers) documenting multi-agent workflows, MCP integration, Cursor IDE, agent skills frameworks, and CLI sub-agents
- Own end-to-end strategy, administration, and governance for the Digital Workplace application suite across the Rivian & VW Group Technologies joint venture
- Architect complex, scalable integrations between collaboration platforms and key business systems (HRIS, Identity Management); serve as Tier 3 SME performing root cause analysis and long-term remediation
- Lead technical projects through full lifecycle: requirements → design → deployment → post-launch support, partnering with Security, HR, Legal, and engineering teams
Cloud Engineer — Rivian & VW Tech Joint Venture
December 2024 – October 2025
Google Workspace Administration, AI Tool Adoption & Apps Script Automation · San Francisco, CA
- Super Administrator for two concurrent Google Workspace instances serving 10,000+ end-users across the Rivian & VW joint venture
- Led IT AI @Work initiatives, driving enterprise adoption of Gemini, Google AI Studio, Vertex AI, NotebookLM Plus, GitHub Copilot with Claude, ChatGPT, and Sim.ai
- Built 215+ source NotebookLM for RAG-centric prompt engineering; created multi-step agentic flywheel systems using Cursor, Windsurf, Antigravity, and MCP connectors
- Authored 33-page Google Workspace change management knowledge base (472 views, 179 viewers)—primary onboarding vehicle for the Microsoft → Google transition
- Selected to represent Rivian at Google Cloud Next 2025
- Key contributor to Rivian’s 6-month Microsoft Suite → Google Workspace transition, identifying gaps and deploying rapid fixes for 10K+ users
- Designed bespoke Apps Script automation solutions to reduce friction within Google Workspace; collaborated with infrastructure teams on architectural planning and pre-release tooling
Advance Lead — Biden|Harris & Harris|Walz Campaigns / DNC
April 2023 – November 2024
Presidential & Campaign Event Operations
- Led team of 48+ Advance Associates for VP Harris’s running mate announcement in Philadelphia
- Led team of 36+ for VP’s two-day Savannah, GA visit including first Democratic Presidential rally there since the 1990s
- Site Lead for VP Harris’s confidential debate preparations in Pittsburgh, PA
- Site Lead for Air Force One and Marine One (HMX-1) arrivals, coordinating across USAF, USMC, White House staff, campaign, airport ops, and law enforcement
- Supervised complex A/V production builds for large-scale events under budget at significant six figures
Chief of Staff / DevOps / People Ops Lead — Project N95 / C19 Coalition
April 2020 – January 2024
Operations, DevOps & Strategic Communications
- Grew organization from 30 rapid-response volunteers to 400+ employees and alumni, facilitating over 5 million units of verified PPE to medical facilities
- Built double-blind RFQ marketplace handling 250,000+ daily unique visitors
- Led DevOps and system engineering for entire technology stack: headless React/Shopify storefront, CI/CD pipelines, Airtable ATS
- Earned NIST 800-171 certification for NIH contract compliance
- Developed and executed seven-figure contract management with WhenToTest.org & Arizona State University, funded by NIH NIBIB RADx Initiative grant
- Spearheaded media strategy earning coverage in NPR, NYT, Washington Post, CNN, MSNBC, Reuters, USA Today, and WSJ
- Led 3,700% growth in Twitter following
- Leveraged Claude AI to build 45+ internal Notion knowledge base pages; deployed Claude Slack Chatbot and GitHub CoPilot X for team productivity
- Bootstrapped custom candidate management system in Airtable with multi-round interview process screening 2,000+ applications
Volunteer Advance Associate — The White House, Biden Administration
June 2020 – January 2025
Office of Scheduling & Advance
- Briefed President Biden on arrival to tour storm damage in Capitola, CA
- Led site coordination and briefed VP Harris & Labor Secretary Walsh for IBEW Local Union Hall visit in Pittsburgh
- Cultivated creative organizational solutions across Secret Service, WHCA, and White House staff equities
Operations Coordinator, Office for Religious Life — Stanford University, Office of the President and Provost — Office for Religious Life
March 2018 – January 2021
Office for Religious Life · Stanford Memorial Church
- Building manager of Stanford Memorial Church and facilities coordinator for the Center for Inter-Religious Community, Learning & Experiences (CIRCLE)
- Spearheaded retrofit of church lighting system with Lands, Building & Real Estate, Architect’s Office, and Conservator
- Managed property operations, maintenance, financial transactions, cash handling, and Gift Transmittals processes
Administrative Business Partner — Google Cloud — Technical Infrastructure
January 2017 – October 2017
Data Center Delivery & Engineering
- Directly supported 1 VP and 2–3 Directors with 1,800 global reports from the Google Data Center construction leadership team
- Coordinated logistics for multiple global team summits in Singapore & Sunnyvale, CA; managed 5,000+ independent calendar appointments
- Given access to one of Google’s most preeminent proprietary, secure Data Center facilities in Singapore
Information Services Operator & Advance Associate — The White House, Obama Administration
October 2009 – January 2017
White House Switchboard · Presidential Advance & Logistics
- Personally staffed President Obama and routed calls to/from foreign Heads of State, Cabinet Secretaries, Members of Congress, and the First Family during unfolding crises
- Earned White House Personnel Security Office Clearance: adjudicated to Top Secret-level, granted Secret
- Supervised 2016 WH Easter Egg Roll entrance staff team of 80+, responsible for entry of over 35,000 guests across 5 Easter Egg Rolls
- Led teams for 6 State Arrivals welcoming 11,000+ guests; supported logistics for 15+ Presidential trips
- Completed full audit of 300+ page VIP directory; briefed President Obama on arrival at Forsyth Technical Community College, NC
Field Organizer (Bucks County, PA) — Obama for America
June 2008 – November 2008
Bucks County PA · Richmond IN · Frankfort KY · Sioux Falls SD
- Led Field Operations in bellwether Bucks County, Pennsylvania — Obama/Biden won 18,534 votes (51.28%), nearly 8 percentage points greater than Kerry/Edwards in 2004
- Mobilized hundreds of volunteers across multiple states (PA, SD, KY, IN, OH, NH) for voter contact and persuasion efforts
Additional Roles
Volunteer Elections Program Lead
U.S. Digital Response · Dec 2023 – Feb 2024
Designed bespoke election admin software for Alpine, MI Township
Travel Site Lead
DNC – Democratic National Convention · Aug 2024
Chicago, IL — Managed site logistics for convention events
COVID-19 Response Volunteer
California Governor’s Office · Mar – Apr 2020
Emergency operations and PPE logistics coordination
Associate Producer
San Francisco Symphony · 2015 – 2016
Soundbox experimental performance series production
Production Assistant
Various (Film & Events) · 2011 – 2015
Event production, A/V, and logistics across Bay Area organizations
Skills
Cloud & Infrastructure
Google Workspace Admin, GCP (Vertex AI, Cloud Functions, IAM), AWS (EC2, S3, Lambda), Azure AD, Okta, Terraform, Ansible
AI & Context Engineering
Claude Opus 4.6, Gemini 3.1, GPT-5.4, NotebookLM, Prompt Engineering (CoT, ToT, Meta-Prompting), RAG pipelines, Context-as-Code
SRE & DevOps
CI/CD (GitHub Actions, Netlify), Docker, Kubernetes, Monitoring (Datadog, PagerDuty), IaC, Blameless Postmortems, NIST 800-171
Web Engineering
React, Gatsby, Next.js, TypeScript, GraphQL, Node.js, Tailwind CSS, Shopify (Headless), WordPress
Agentic AI & Multi-Agent Systems
Cursor IDE, Claude Code CLI, MCP Connectors, Windsurf, Antigravity, Apps Script Automation, Agent Skills Frameworks
Leadership
Cross-functional team leadership, Stakeholder management, Change management, Knowledge base architecture, Technical writing (102 articles)
Event & Advance Operations
Presidential & campaign advance, Secret Service coordination, A/V production, Large-scale event logistics (35,000+ guests)
Photography
Documentary & editorial photography, Adobe Lightroom, Studio lighting, Fine art (BA Fine Art/Photography)
Education
Bachelor of Arts, Fine Art / Photography
Earlham College — Richmond, Indiana
Quaker Values · Liberal Arts Foundation